Effective Date: 01/04/2026
Welcome to Madhav Smart Canteen (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience for all users visiting our website https://madhavsmartcanteen.in/.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full Name
- Phone Number
- Email Address
- Delivery / Pickup Details
- Login Credentials (if account-based system is used)
b) Order & Transaction Information
- Food items ordered
- Order history
- Payment details (processed via secure third-party gateways)
c) Technical & Usage Data
- IP address
- Device type
- Browser type
- Pages visited and time spent
2. How We Use Your Information
We use collected data to:
- Process and fulfill food orders
- Manage user accounts
- Send order confirmations and updates
- Improve website performance and user experience
- Provide customer support
- Prevent fraudulent transactions
3. Payment & Financial Information
We do not store your debit/credit card details.
All payments are securely processed through trusted third-party payment gateways such as
PayU,
Razorpay, or
Cashfree.
These providers follow strict security and compliance standards.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and performance
Users can disable cookies through browser settings.
5. Sharing of Information
We do not sell or rent personal data.
We may share data only with:
- Delivery partners (for order fulfillment)
- Payment processors
- Legal authorities (if required by law)
6. Data Security
We implement industry-standard security practices to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.
7. User Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
To exercise these rights, contact us below.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
For any queries regarding this Privacy Policy:
- 📧 Email: Vishalguptanbd1985@gmail.com
- 📞 Phone: 9149228160
- 📍 Address: Vishal Gupta, Mohalla Sabnigran, Najibabad, bijnor UP- 246763